Welcome to Luna Casino

Our Mission and Values

At Luna Casino, we are driven by a simple idea: online gaming should feel personal, rewarding, and trustworthy. We do not just offer games — we offer an experience built around you. From our carefully curated game library to our transparent bonus terms and responsible gambling tools, every element of our platform reflects our commitment to putting players first.

We at Luna Casino take responsible gambling seriously. Our platform is exclusively available to players aged 18 and over, based in Great Britain. We work with GamStop and GamProtect to ensure that self-excluded players cannot access our services, and we provide a full suite of responsible gambling features to help you stay in control at all times.

What We Offer at Luna Casino

Our Luna Casino library is home to thousands of games — from classic slots and modern video slots to live dealer tables and progressive jackpots. Whether you are chasing life-changing jackpots or simply enjoying a relaxed evening of gameplay, our selection has something for every type of player.

Game Types You'll Find With Us

• Classic, video, and 3D slots
• Progressive and fixed jackpot games (including Jackpot King and Dream Drop)
• Live casino tables powered by Evolution
• Blackjack, roulette, baccarat, and poker
• Exciting live game shows: Crazy Time, Lightning Blackjack, XXXtreme Lightning Roulette, Super Sic Bo, and Dragon Tiger
• Scratch cards and bingo
• Video poker
• Craps and Pai Gow

We partner with some of the most respected names in the industry to bring you this variety. At Luna Casino, our game providers include Play'n GO, NetEnt, Pragmatic Play, Novomatic/Greentube, Blueprint Gaming, Barcrest, Eyecon, Relax Gaming, and Evolution for our live casino. You will also find a selection of proprietary titles developed by SkillOnNet exclusively for our platform.

Our Welcome Offer

When you join us at Luna Casino for the first time, we want to make sure your start is as exciting as possible. That is why we offer new players a 100% welcome bonus up to £50, plus 50 Free Spins on Book of Dead by Play'n GO — simply use the bonus code LUNA when making your first deposit. For a full breakdown of all available promotions, visit our Luna bonus page.

Beyond our welcome offer, we at Luna Casino continue to reward you throughout your journey. You will find Daily Picks with targeted personalised offers, regular tournaments, and our exclusive VIP Lounge programme — all designed to keep the excitement going long after your first deposit.

Our VIP Lounge

Loyalty means everything to us at Luna Casino. That is why we have created the VIP Lounge — a tiered rewards programme with six monthly levels designed to recognise and reward our most dedicated players.

Our VIP Tiers

• Bronze — 0 to 400 points
• Silver — 401 to 1,000 points
• Gold — 1,001 to 2,000 points
• Platinum — 2,001 to 20,000 points
• Diamond — 20,001 to 80,000 points (invite only)
• Red Diamond — 80,000+ points (invite only)

At Luna Casino, you earn VIP points every time you play. The number of points per wager varies by game type — slots and scratch cards earn at a rate of 20:1, while certain table games offer even faster accumulation. Your tier is reassessed on the first of every month, and we ensure you never drop more than one level at a time. Our top-tier members also benefit from a dedicated personal VIP Account Manager and access to exclusive events.

Banking at Luna Casino

We at Luna Casino support a wide range of trusted payment methods to make depositing and withdrawing as smooth as possible. All transactions on our platform are processed in GBP, and we have a minimum deposit of just £10 to get started.

Deposit Options Available to You

• PayPal
• Visa and Mastercard
• Apple Pay
• Skrill and Neteller
• Paysafecard
• MuchBetter, Payz, JETON, AstroPay
• Bank transfer

Withdrawals at Luna Casino follow a closed-loop policy — funds are returned to the same method used for your deposit. We aim to process withdrawals within a few hours once approved. Online wallet withdrawals carry no fee, while wire transfers incur a £10 charge (waived for amounts over £500). For large wins of £5,000 or more, or jackpot payouts, additional verification time may be required — but we will always keep you informed every step of the way.

Playing on the Go With Luna Casino

We know that our players lead busy lives, which is why our Luna Casino platform is fully optimised for mobile play. You can enjoy our complete games library directly through your mobile browser, or download our dedicated apps available on both the App Store (iOS) and Google Play (Android). Wherever you are, we are right there with you.

Our Commitment to Customer Support

At Luna Casino, we are committed to being there for you whenever you need us. Our customer support team is available 24 hours a day, seven days a week, ready to assist with any questions or concerns you may have.

• Email Support: support@Luna Casino.com (available 24/7)
• Data Protection Officer: dpo@Luna Casino.com
• Complaints: Escalated to a manager within 96 hours; ADR handled by eCOGRA

We are working to introduce live chat in the near future. In the meantime, our email support team aims to respond promptly and thoroughly to every enquiry. Should a dispute ever arise, our Luna Casino team will always work to reach a fair and transparent resolution — and eCOGRA stands by as our independent Alternative Dispute Resolution provider.

Why Choose Us

Choosing where to play is an important decision, and we at Luna Casino want to make that choice easy for you. Here is what sets our platform apart:

• Fully licensed by the UK Gambling Commission — your protection is guaranteed
• Thousands of games from world-leading providers
• Fast, fee-free withdrawals via e-wallets
• A generous welcome bonus with a low 10x wagering requirement
• A rewarding six-tier VIP Lounge programme
• Native mobile apps for iOS and Android
• Dedicated 24/7 email support
• Responsible gambling tools and GamStop integration