Luna Casino Cookies Policy

At Luna Casino, we believe in being transparent about how we operate our website and how we use technology to improve your experience. This Cookies Policy explains what cookies are, how we use them on our platform, what types of cookies we deploy, and how you can manage your preferences. By continuing to use the Luna Casino website at Luna Casino.com, you consent to our use of cookies as described in this document. If you have any questions, please contact us at support@Luna Casino.com.

What Are Cookies?

Cookies are small text files placed on your device — your computer, tablet, or smartphone — when you visit a website. They allow us to recognise your device and store certain information about your preferences or actions. At Luna Casino, we use cookies to ensure the website functions correctly, to remember your login details, and to provide you with a personalised gaming experience across all our game categories, including slots, live casino, jackpots, and table games.

Cookies do not contain any information that personally identifies you in isolation, but they may work in conjunction with other personal data we hold about you. Our privacy practices are further explained in our separate Privacy Policy, which governs how we collect and process your personal data.

Who We Are

Our Luna Casino platform is operated by SkillOnNet Ltd, registered in Malta (Reg. C50024), Level 5/G, Quantum House, 75 Abate Rigord St, Ta'Xbiex XBX 1120, Malta. We are licensed and regulated by the UK Gambling Commission (account number 39326) and operate exclusively for players based in Great Britain. As a responsible operator, we are committed to maintaining full compliance with applicable data protection legislation, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Types of Cookies We Use

Here at Luna Casino, we deploy several categories of cookies, each serving a specific and important purpose. Below, we outline each type so you can make an informed decision about your preferences.

Strictly Necessary Cookies

These cookies are essential for our Luna Casino website to function properly. Without them, services such as logging into your account, accessing the cashier, processing deposits or withdrawals, and navigating securely between pages would not work. Because they are strictly necessary, these cookies cannot be disabled through our cookie settings. They include session identifiers, security tokens, and load-balancing cookies.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with the Luna Casino website. These cookies collect anonymous, aggregated information — such as which pages are visited most frequently, how long users spend on each section, and which games attract the most attention, whether those are luna casino slots, live dealer games, or jackpot titles. This data helps us continuously improve the performance and usability of our platform.

We may use third-party analytics tools such as Google Analytics for this purpose. These tools operate under their own privacy policies, and we encourage you to review them independently.

Functional Cookies

Our Luna Casino platform uses functional cookies to remember choices you make during your visit. For example, these cookies may store your preferred language setting, your display preferences, or whether you have already acknowledged certain notifications. They enable a more personalised experience without requiring you to reconfigure your settings each time you visit.

Targeting and Marketing Cookies

At Luna Casino, we may use targeting cookies to deliver relevant promotional content, including information about our welcome bonus, luna casino free spins, daily picks, tournaments, and VIP Lounge rewards. These cookies track your browsing habits across our site and, in some cases, across third-party websites, to help us show you offers that may be of interest to you — for instance, information about the luna casino bonus code LUNA or our current promotional offers.

These cookies are placed by us and by trusted third-party advertising partners. You may opt out of targeting cookies at any time through our cookie preference centre without affecting your ability to access and play at our casino.

Session Cookies vs. Persistent Cookies

We use both session cookies and persistent cookies on our platform. Session cookies are temporary and are deleted from your device automatically when you close your browser. Persistent cookies remain on your device for a set period of time or until you manually delete them. Our Luna Casino login functionality, for example, may use persistent cookies if you opt to stay logged in between visits.

Third-Party Cookies

Our Luna Casino website may contain content and features provided by trusted third parties, including game providers such as Play'n GO, NetEnt, Pragmatic Play, Blueprint, and Evolution (for live casino games). These partners may set their own cookies when you interact with their content. We do not control third-party cookies and accept no responsibility for their use. We recommend reviewing the privacy and cookie policies of any third-party service providers whose content you access through our platform.

How to Manage Your Cookie Preferences

We respect your right to control how cookies are used when you visit our Luna Casino website. You have several options available to you:

• Cookie Preference Centre: When you first visit our site, we present you with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit and update these preferences at any time.
• Browser Settings: Most web browsers allow you to refuse cookies or delete cookies already stored on your device. Consult your browser's help documentation for instructions — options are typically found under "Privacy", "Security", or "Settings". Note that disabling certain cookies may affect how our website functions.
• Third-Party Opt-Out Tools: For analytics cookies, you may use tools such as the Google Analytics Opt-Out Browser Add-on. For advertising cookies, you can opt out via the Your Online Choices platform (youronlinechoices.com) or the Network Advertising Initiative opt-out page.
• Mobile Devices: If you use our Luna Casino app (available on Google Play and the App Store), your mobile operating system may offer cookie or tracking controls within its privacy settings.

Please be aware that strictly necessary cookies cannot be disabled, as they are required for the secure and functional operation of our platform.

Cookies and Responsible Gambling

Our Luna Casino platform is committed to promoting responsible gambling among all players in Great Britain. We use cookies to support responsible gaming features — for example, to remember self-exclusion preferences, deposit limits you have set, and session reminders. We also integrate with GamStop and GamProtect self-exclusion schemes, and cookies may be used to help enforce restrictions for self-excluded players.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will notify you via a prominent notice on our Luna Casino website or through other appropriate communication channels. We encourage you to review this page periodically to stay informed about how we use cookies. The most current version of this policy will always be available at Luna Casino.com.

Contact Us

If you have any questions or concerns about our use of cookies or this Cookies Policy, please do not hesitate to get in touch with us. You can reach our support team by email at support@Luna Casino.com (available 24/7). For data protection matters specifically, you may contact our Data Protection Officer at dpo@Luna Casino.com. If you are not satisfied with our response, you may escalate your complaint to our approved Alternative Dispute Resolution provider, eCOGRA, or to the Information Commissioner's Office (ICO) in the United Kingdom.

Luna Casino is operated by SkillOnNet Ltd under UK Gambling Commission licence number 39326. We are committed to providing a safe, fair, and transparent gaming environment for all our players in Great Britain. Our use of cookies is part of that commitment — enabling us to deliver a secure, personalised, and enjoyable experience every time you visit.